The 2021

Virtual Event

June 8 & 9, 2021

Engage.  Innovate.  Transform.

It’s a NEW YEAR and
a new era for grid modernization.

Thank you for your participation in our event. Recordings of the sessions are now available.

It’s a NEW YEAR and a new era for grid modernization.

As we embark on an unprecedented year of change and innovation for utilities, we are bringing together the greatest changemakers in the industry to talk about the critically central role of customers in smart grid, smart cities, and the Utility of the Future.

Topics of Discussion

The event will discuss how utilities are bringing customers with them on the journey to Grid
Modernization and Decarbonization. Topics will include:

  • Impact of Customer Education on Carbon Reduction
  • Community Engagement and Market Segmentation
  • Advancements in Customer Education and Engagement
  • Optimizing AMI Investments
  • Renewable Energy and the Role of Education in Advancing DER
  • Special Considerations for Low Income Customers
  • Small Business Strategies
  • Smart Homes and Buildings
  • Smart Cities and Connected Communities
  • The Role of AI in Customer Experience
  • Latest Advancements in IoT for Connected Customers and Communities
  • Transportation Electrification and the Customer

Keynote Address

Congressman Marc Veasey, TX-33

United States Congressman Marc Veasey proudly represents Texas’ newly drawn Congressional District 33 in the U.S. House of Representatives. He currently serves on the Committee on Energy and is an avid supporter of innovation and efforts to combat climate change.

Energy Game Changers Video Series

Presented by:
Electric Energy Online


Participating Companies and Organizations


Media Partners

Our Latest Tweets

- July 27, 2021

#SmartMark president, Juliet Shavit, to speak at the IEEE PES this Thursday on #Innovation at the Grid Edge with experts from #DOE and industry. https://t.co/j9gRy1gzlT
h J R

- June 4, 2021

Calling all utility professionals interested in collaborating with the Department of Energy on Grid Modernization and Innovation. Don't miss this workshop at The Smart Grid Customer Education Symposium next week! https://t.co/tNhjRuePOQ
h J R

2021 Smart Grid Customer Innovation Awards: Energy Game Changers

SmartEnergy IP is honored to present the 2021 Innovator of the Year Award to Commissioner Tim Echols of Georgia. Commissioner Echols’ innovative thinking towards renewable energy and affordable energy costs is helping lead the way towards a bright energy future.