This year's annual SMART GRID CUSTOMER EDUCATION SYMPOSIUM promises to be an unforgettable event. Join leaders from the energy and utilities industry as they come together to discuss the impact of customer education and engagement on smart grid.
Topics to be discussed at this year's symposium include, but are not limited to:
- What is smart grid customer education
- Moving from customer education to engagement
- Understanding your customer- The role of market research
- The importance of building a customer education program
- Working with stakeholders
- Lessons learned in the industry around AMI education roll-outs
- Customer education tools and technologies
Who Should Attend
Professionals in the energy and utilities industry involved in AMI, smart grid, or energy efficiency programs.
Keynote Speaker
Audrey Zibelman is Chair of the New York State Public Service Commission and a member of the State Energy Planning Board. She is also Chair of the New York State Board on Electric Generation Siting and the Environment. >>read more
She sits on the board of the New York State Energy Research and Development Authority (NYSERDA), the board of the Regional Greenhouse Gas Initiative Inc. (RGGI), the New York State Disaster Preparedness Commission, a member of the US Department of the Interior’s Bureau of Ocean Energy Management’s New York Renewable Energy Task Force, and a member of the National Association of Regulatory Utility Commissioners (NARUC) Committee on Electricity. Ms. Zibelman has extensive experience in the public, private and not-for-profit energy and electricity sectors. She is a recognized national and international expert in energy policy, markets and Smart Grid innovation.
